We're happy to provide you with our delivery options to ensure your order arrives as quickly as possible. Standard delivery usually takes 3-5 business days. For international shipping, delivery times may vary depending on your location and can take anywhere from 7-14 business days. Please rest assured that we'll keep you updated on the status of your order throughout the process.

Of course! Orders that haven't been shipped yet can be canceled. You just need to reach out to our customer service team and provide your order number. Once we cancel your order, we'll process a refund to your card for the corresponding amount.

We offer a 100% quality guarantee for all our products. If you receive a damaged item, please take photos of the damage and contact our customer service within 7 days of receipt. We will happily arrange a free replacement for the damaged product. However, please note that we must be notified of any damage within 7 days of delivery, and photos must be provided. If we don't receive your damage report within this timeframe, we may no longer be able to offer a free replacement. Thank you for your understanding and support!

If your tracking information shows that your package has been delivered, but you haven't actually received it, please first check the front porch, side door, back porch, or garage area, and confirm whether there's a delivery attempt notification. If you still haven't received your package, please reach out to us within 7 days of the carrier's delivery date so that we can assist you in tracking the package or resend it. Please note that if we don't receive your notification within the specified timeframe, we may no longer be able to offer a free replacement